These Terms & Conditions (“Terms”) apply to your purchase and participation in Brand by Design (“Services”) provided by The Aligned Edit Co., LLC (“Company,” “we,” “us,” “our”). By purchasing, scheduling, accessing, or participating in Services, you (“Client,” “you”) agree to these Terms.
1) Services
Brand by Design includes the deliverables and support described on the checkout page, sales page, proposal, or any written scope provided to you (“Scope”). Services may include consulting, strategic marketing advising, and social media support.
Communication & Meetings: Services may be delivered via Slack and Zoom, and any other platform we mutually agree to in writing.
Scope changes: Any expansion beyond the Scope must be agreed to in writing (email is fine) and may require additional fees.
2) Independent Contractor
We are an independent contractor. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship.
3) Term + Completion Window
Services begin on the date of purchase (or first scheduled session, whichever occurs first) and continue until Scope deliverables are completed (“Term”). Typical completion is within 30 days, unless delayed due to Client response time, scheduling availability, or circumstances outside the Company’s control.
4) Fees + Payment
You agree to pay the full fee for Brand by Design as shown at checkout. Unless otherwise stated in writing, fees are due in full prior to Services beginning.
5) Non-Exclusivity + Conflicts
We may work with other clients, including in related industries, provided there is no conflict of interest. If a potential engagement is a direct competitor of Client, we will request Client’s written approval before accepting that engagement. Approval will not be unreasonably withheld.
6) Meetings
Unless otherwise stated on the checkout page or in writing, Brand by Design includes:
4 total Zoom meetings
60 minutes each
7) Holidays / Company Closures
Company is unavailable on: the day before Thanksgiving, Thanksgiving Day, the day after Thanksgiving, Hanukkah, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.
8) Cancellation + Reschedule Policy
If Company must reschedule a meeting, Company will offer the soonest available option, typically within 3 business days.
If Client needs to cancel or reschedule, you must notify Company at least 24 hours before the meeting time.
Late reschedule / no-show: If you cancel or reschedule within 24 hours, you may be charged a $250 missed session fee, at Company’s discretion, and the meeting will be rescheduled in good faith.
9) Refunds + Early Termination
All sales are final. No refunds will be issued for any fees paid.
If you terminate early, stop participating, or fail to schedule/attend meetings, you forfeit all fees paid and remain responsible for any unpaid balance (if applicable).
10) Response Time + Client Responsibilities
In the event of an emergency or conflict that impacts Services, Company will give as much notice as possible.
Client agrees to provide requested feedback, responses, approvals, and materials within 7 calendar days of a request. Failure to respond in a timely manner may delay deliverables, scheduling, or timelines.
Client acknowledges that Client-caused delays do not pause, reduce, credit, refund, or otherwise alter fees due.
11) Confidentiality
Company will treat the existence of the working relationship and Client information as confidential.
Important note: A consulting/coach-client relationship is not a legally privileged confidential relationship. However, Company will not disclose Client’s name or identifying information without consent unless required by law (court order, subpoena, law enforcement request).
Confidential information does not include information that:
is public or commonly known in the industry,
Client shares with third parties,
Company receives from another source,
Company possessed prior to Services,
Company develops independently,
may imminently harm Client or another person, or
relates to illegal activity.
12) Non-Disparagement
Both parties agree not to make statements that disparage, defame, or harm the other party (including via social media, reviews, podcasts, interviews, or private communications), during the Term or after.
This does not prohibit truthful statements required by law or communications made in confidence to legal, financial, or medical professionals.
A breach may cause irreparable harm; the non-breaching party may seek injunctive relief and any other remedies available at law or equity.
13) Termination
These Terms terminate automatically once Services are completed. Any extension requires a new written agreement or updated Scope.
14) Intellectual Property
Each party retains ownership of their pre-existing and independently created intellectual property. No intellectual property is transferred by these Terms.
All copyrights, patents, trademarks, or other intellectual property remain with the original owner.
15) Portfolio Use
Company may showcase non-identifying work product in its professional portfolio. Company may not use Client’s name, likeness, or identifying details without Client’s express written permission.
16) Limitation of Liability
To the fullest extent permitted by law, Company’s total liability arising out of or relating to Services is limited to the fees paid by Client.
Neither party will be liable for indirect or consequential damages, including loss of profits, revenue, goodwill, data, or business opportunities.
17) Indemnification
Each party agrees to defend, indemnify, and hold the other harmless from claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from that party’s acts, omissions, or breach of these Terms.
18) Dispute Resolution (Arbitration)
If a dispute arises, both parties agree to attempt to resolve it personally and in good faith first.
If unresolved, disputes will be submitted to binding arbitration in Los Angeles County, California, conducted by a single arbitrator. The arbitrator may not add parties, vary provisions, award punitive damages, or certify a class. Each party pays its own costs and fees.
Exception: Company intellectual property claims may be litigated in court (not subject to arbitration).
Both parties waive the right to a jury trial for arbitrable claims.
19) Governing Law + Venue
These Terms are governed by California law. For court matters permitted under these Terms, both parties submit to the jurisdiction and venue of the state and federal courts located in Los Angeles County, California.
20) No Waiver
A party’s failure to enforce any term is not a waiver. Any waiver must be in writing.
21) Notices
Notices must be in writing and delivered by email or to the mailing address on file (or as otherwise designated in writing). Notice is effective when received, provided the sender complies with this section.
22) Force Majeure
Company is not liable for failure to perform due to causes beyond reasonable control (acts of God, civil/military authority, riots, embargoes, natural disasters, etc.).
23) Entire Agreement + Modifications
These Terms, along with the Scope and any written add-ons, form the entire agreement for Services. Modifications must be in writing and agreed to by both parties.
24) Acceptance
By purchasing Brand by Design, you acknowledge that you have read, understood, and agree to these Terms.